Return & Refund Policy

Effective April 1, 2026

We offer a 30-day return window from the date your order is received.

To ensure proper handling, all returns must be reviewed and approved by our team.

👉 Contact us to request a return

To be eligible for return:

Returns sent without prior approval will not be accepted.

Please inspect your order upon arrival.

If your item is damaged, defective, or incorrect, contact us promptly so we can resolve the issue.

If you need a replacement, we recommend requesting a return and placing a new order once approved.

Once your return is received and inspected, we’ll notify you of the approval status.

Approved refunds are issued to the original payment method within 10 business days.

For questions about returns, orders, or products, contact us using the form above or reach us directly:

📧 chuck.goetz@toolflex.us
📞 (952) 237-6926

Item added to your cart