Shipping policy

Shipping Policy

Orders are processed and shipped from our U.S. distribution centers.

Order Processing

Orders are typically processed within 2 business days (excluding weekends and U.S. holidays). Orders placed after 2:00 PM CST are processed the next business day.

Shipping Costs & Methods

Shipping costs are calculated at checkout based on order size, weight, destination, and selected carrier.

We primarily ship via UPS and USPS. DHL may be used for select international shipments.

  • UPS Ground: ~2–5 business days
  • USPS Priority Mail: ~2–3 business days
  • USPS Ground Advantage: ~5–10 business days
  • USPS Priority Mail Express: ~1–2 business days

Delivery Timing

Standard delivery typically occurs within 3–7 business days after processing, depending on your location and selected shipping method.

Domestic & International Shipping

We ship throughout the United States and to select international destinations. If your country is not available at checkout, please contact us for assistance or to locate a regional distributor.

Commercial & Bulk Orders

Larger or commercial orders may ship via freight and may require additional coordination. Please contact us for custom shipping arrangements.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. If you do not receive this email, please check your spam folder or contact us.

Shipping Origin

Orders ship from our U.S. fulfillment partner in Aurora, Illinois.

Delays

Delivery delays may occur due to factors outside of our control, including weather, carrier issues, or peak demand periods. We will communicate any significant delays when possible.

Questions?

For questions about your order or shipping, please contact our team →