Shipping policy
Shipping Policy
Orders are processed and shipped from our U.S. distribution centers.
Order Processing
Orders are typically processed within 2 business days (excluding weekends and U.S. holidays). Orders placed after 2:00 PM CST are processed the next business day.
Shipping Costs & Methods
Shipping costs are calculated at checkout based on order size, weight, destination, and selected carrier.
We primarily ship via UPS and USPS. DHL may be used for select international shipments.
- UPS Ground: ~2–5 business days
- USPS Priority Mail: ~2–3 business days
- USPS Ground Advantage: ~5–10 business days
- USPS Priority Mail Express: ~1–2 business days
Delivery Timing
Standard delivery typically occurs within 3–7 business days after processing, depending on your location and selected shipping method.
Domestic & International Shipping
We ship throughout the United States and to select international destinations. If your country is not available at checkout, please contact us for assistance or to locate a regional distributor.
Commercial & Bulk Orders
Larger or commercial orders may ship via freight and may require additional coordination. Please contact us for custom shipping arrangements.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. If you do not receive this email, please check your spam folder or contact us.
Shipping Origin
Orders ship from our U.S. fulfillment partner in Aurora, Illinois.
Delays
Delivery delays may occur due to factors outside of our control, including weather, carrier issues, or peak demand periods. We will communicate any significant delays when possible.
Questions?
For questions about your order or shipping, please contact our team →