Returns & Refunds

We want you to be satisfied with your purchase. If you need to request a return, please review the policy below.

Return Eligibility

• Items must be returned within 30 days of delivery
• Products must be unused and in original packaging
• Proof of purchase is required

Non-Returnable Items

• Custom or special-order products
• Used or installed items
• Clearance or final sale items

How to Request a Return

To initiate a return, please contact our team with your order details.

Contact Toolflex →

Refunds

Once your return is received and inspected, refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 5 days of delivery so we can resolve the issue promptly.